Dear Guest, Home is where the heart is. We believe that everyone should absolutely love their stay. And that’s the standard we’ve set for our property. Unfortunately sometimes things aren’t a great fit. We’ve noticed that you’ve experienced a consistent pattern of dissatisfaction with your stay. We’d like to make that right. Effective immediately, you have the option to end your stay, with a refund for unused nights. This offer will remain in effect for XX hours. This also serves as your official notice that your stay will no be extended, nor will any other compensation be offered or paid if you choose to stay, or upon your check out. Thank you for your cooperation.